FAQs

How long does the stationery process take from start to finish?

Our typical timeline is 4–6 weeks from final proof approval to delivery.

This includes:

  • Design customisation or refinement
  • Proofing and revisions
  • Printing and production
  • Delivery

For fully bespoke designs, timelines may be longer depending on complexity and illustration work.

We always recommend beginning your stationery 3–6 months before your wedding to allow for a relaxed and considered process.

When should I order my wedding stationery?

As a guide:

  • Save the Dates: 6–12 months before your wedding
  • Invitations: 3–6 months before your wedding
  • On-the-day stationery: 1–2 months before your wedding

If you're unsure, we’re happy to help map out a timeline specific to your wedding.

How do I provide my wedding details and guest information?

Once your order is placed, you’ll receive a guided online form to submit all your details.

This includes:

  • Names, dates, and venue information
  • Wording preferences
  • Guest names and addresses (if required)

We also provide a structured spreadsheet template to make submitting guest details simple and accurate.

What if I don’t have all my details ready yet?

That’s completely fine.

You can:

  • Secure your design first
  • Submit your details later
  • Work through wording and guest lists at your own pace

We’ll guide you through exactly what’s needed and when.

Why do some designs or items cost more than others?

Pricing varies based on a few key factors:

  • Level of customisation (semi-custom vs fully bespoke)
  • Design complexity (illustration, layout, detailing)
  • Materials and finishes (paper stock, acrylic, foiling, embossing)
  • Print method (digital, letterpress, specialty printing)

Each piece is carefully designed and produced, and more intricate designs require additional time, materials, and craftsmanship.

What’s the difference between bespoke and semi-custom stationery?
  • Semi-custom:
    You start with an existing design and provide us with your wedding details to insert into those designs.
  • Bespoke:
    A completely custom and unique design created from scratch, tailored to your wedding vision, story, and aesthetic.

Both options result in beautiful, cohesive stationery—it simply depends on how personalised you’d like the process to be.

Can I make changes to a semi-custom design?

Yes—semi-custom designs are designed to be flexible though the amount of change may incur an additional design fee.

You can typically customise:

  • Colours
  • Paper stock
  • Minor layout adjustments

If you're looking for more extensive changes (e.g. new illustrations, fonts or major layout changes), we may recommend a bespoke design option.

How many revisions are included?

We include two revisions into our process to ensure everything is perfect.

Additional revisions can be accommodated if needed—our goal is always to make sure you’re completely happy before printing.

Will I see a proof before printing?

Yes—absolutely.

You’ll receive a digital proof to review and approve before anything goes to print.
We only proceed once you’ve confirmed everything is correct.

What happens if I find an error after approval?

We take great care during proofing, but once final approval is given, the design is sent to print.

If changes are required after this point, reprints may incur additional costs—so we always recommend reviewing proofs carefully.

What materials can you print on?

We work across a range of premium materials, including:

  • Fine art paper stocks
  • Acrylic
  • PVC and foam board
  • Specialty finishes (e.g. textured, layered, or fabric elements)

If you have something unique in mind, we can explore options with you. Some items we've created in teh past include matchboxes, take-home boxes, gelato cart signage, lollipop signs. Any idea we can work with!

Can I mix different materials within my stationery suite?

Yes—and it often creates a beautiful, layered effect.

For example:

  • Paper invitations with acrylic signage
  • Mixed textures across menus, place cards, and signage

We ensure everything feels cohesive and considered.

How do quantities work when ordering invitations?

nvitations are typically ordered per household, not per guest.

For example:

  • One invitation per couple or family
  • One envelope per address

We can guide you on quantities based on your guest list.

Do you offer bundled stationery packages?

Yes—we offer curated bundles that include both invitations and on-the-day stationery.

These are designed to create a cohesive, end-to-end experience while offering better value than ordering items individually.

Do you ship Australia-wide?

Yes—we deliver across Australia, including Melbourne and nationwide.

Shipping timelines are included within your production schedule.

Do you work with international clients?

Yes—we regularly work with clients both within Australia and internationally.

Our process is designed to be seamless regardless of location, with all design communication handled digitally. The only difference is allowing additional time for international shipping and delivery.

If you’re based overseas, we’ll guide you on timelines to ensure everything arrives well in advance of your wedding.

Can I request a rush order?

In some cases, yes.

If you're working to a tight timeline, please get in touch—we’ll do our best to accommodate where possible.

What makes your stationery different?

Each piece is thoughtfully designed to feel like part of your wedding—not just an add-on.

We focus on:

  • Cohesive, end-to-end design
  • Elevated materials and finishes
  • Personalisation that feels meaningful, not generic

The result is stationery your guests will genuinely want to keep.

Will my stationery match the rest of my wedding aesthetic?

Yes—that’s a core part of what we do.

We design with your entire wedding in mind, ensuring your stationery aligns seamlessly with your venue, styling, and overall vision.