Effective Date: 5 May 2026

1. Introduction

At The Bride Studio, we are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

2. What Information We Collect

We may collect the following types of personal information:

Personal Details

• Names (e.g. couple’s names)
• Email address
• Phone number
• Billing and shipping address

Wedding & Order Information

• Wedding date, venue, and event details
• Wording and design preferences
• Order history and product selections

Guest Information (if provided)

• Guest names
• Guest addresses

This information is typically provided via:

• Website forms
• Post-purchase questionnaires
• Uploaded spreadsheets or documents

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Design and personalise your stationery
• Communicate with you throughout the process
• Deliver your products
• Improve our products and services

We do not sell or rent your personal information to third parties.

4. Guest Data Responsibility

If you provide guest names and addresses, you confirm that:

• You have the right to share this information
• You are authorised to provide it for the purpose of fulfilling your stationery order

We use this information solely for production and delivery purposes.

5. Payment Information

Payments are processed securely via third-party payment providers (e.g. Stripe, PayPal, or your selected gateway).

We do not store your full payment details on our systems.

6. How We Store and Protect Your Data

We take reasonable steps to protect your personal information, including:

• Secure platforms and systems
• Restricted access to data
• Safe handling of files and documents

However, no method of transmission over the internet is 100% secure.

7. Sharing Your Information

We may share your information with trusted third parties only where necessary to provide our services, including:

• Printing partners
• Shipping and delivery providers
• Website and hosting providers

These parties are only given the information required to perform their role.

8. Cookies and Website Tracking

Our website may use cookies to:

• Improve your browsing experience
• Understand how visitors use our site
• Support marketing and analytics efforts

You can adjust your browser settings to disable cookies if preferred.

9. Accessing or Updating Your Information

You may request to:

• Access the personal information we hold about you
• Correct or update your details

Please contact us using the details below.

10. Data Retention

We retain your information only as long as necessary to:

• Complete your order
• Provide after-sales support
• Meet legal or accounting obligations

11. International Clients

If you are located outside Australia, your information may be processed and stored in Australia or through secure third-party systems used in our operations.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

The Bride Studio
Email: info@thebridestudio.com.au
Website: www.thebridestudio.com.au